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  • How do we replace the filter cartridge?
    Close the valve in front of the filter and behind the filter and unscrew the vent plug on the filter head to relieve the pressure in the filter. Then unscrew the filter nut and replace the old filter cartridge with a new one. Check that the filter seal on the filter pot is the correct shape and replace it with a new one if necessary. After installing the new wrench insert, screw the head and nut onto the filter pot. Slowly open the filter inlet valve and wait for the water to displace the air in the filter through the plug. When the water flows to the plug, screw on the plug and open the valve at the filter outlet.
  • Time intervals for changing filter cartridges
    We recommend that you keep the enclosed instructions for the filter assembly, as they specify the intervals for changing individual cartridges. In case of loss of instructions, call EKOM on 01 786 47 55. Replacement of filter cartridges is mandatory at the intervals specified in the instructions for each filter. The mechanical insert is changed in the period from 6 to 12 months or. depending on the quality of the incoming water. Activated carbon cartridge is changed in the period from 3 to 6 months or. depending on the quality of the incoming water.
  • How to get microbiologically clean water, tap water or rainwater? "
    A UV disinfection device is most commonly used for local microbiological water protection. Ultraviolet light destroys the vital activity of microorganisms and bacteria such as legionella, E. coli, V. cholerae, Giardia, Cryptosporid and others. Microbiologically sound water can be used in the food industry, chemical industry, pharmaceutical industry and household use.
  • Why is the water white after changing the cartridge?
    If you did not ventilate the filter housing enough when changing the cartridge, the water is saturated with air. After changing the cartridge, we recommend that you open the nearest faucet and let the water run for 5 minutes so that everything is thoroughly cleaned, after which you can continue using the water without interruption.
  • Why did the cartridge turn brown?
    Water contains a higher concentration of iron or your pipes have corroded. The latter most often occurs if you use rainwater.
  • I have green slime in the filter pot. Why is this happening and what can we do to prevent it from happening again? "
    Green mucus in water is algae. They most often occur when the filter is exposed directly to daylight. We recommend that you replace the filter pot with a pot that is not transparent and does not transmit UV light. If it is not possible to replace the filter pot, you can protect the filter with an outer cabinet or simply protect it with cardboard or wrap it with a substance that does not allow daylight or. is resistant to UV light.
  • How often do water softening crystals change?
    Replace water softener crystals no later than 12 months or as soon as the level crystals fall by 1/3. The crystals do not replenish and need to be replaced completely.
  • I have cloudy water. Which filter should I install?
    We suggest installing an EKO-TRIPLE triple house filter. The cartridges in this filter assembly are installed in series and protect each other, so the last cartridge does not need to be changed too often. The first cartridge has 50 micron filtration, the second cartridge has 25 micron filtration, the third has 5 micron filtration and eliminates water turbidity.
  • I live in a block. We have big problems with limescale. Since I don't have room to install a filter, I'm interested in what you recommend for me to protect the machines and the water heater. "
    Due to limited space, we suggest installing a combined filter EKOMMAG – MAGO-EKO-FOS. The filter provides filtration, magnetic neutralization of limescale and protection against corrosion.
  • Why should a filter be installed with flexible hoses? Why is it necessary to provide a bypass flow around the filter?
    The filter should be installed with flexible pipes due to the tangential forces that occur when cutting the pipes to install the filter between the pipes. These voltages can later damage the filter threads. Bypass line or. "By pass" allows the flow or. water supply to the dwelling also during the replacement of the cartridge.
  • Which filter do you recommend to protect the wiring from limescale?
    We know three ways to treat water with which we work against limescale. Magnetic neutralization of EKOM limescale With the help of a magnetic field of high-energy permanent magnets, water travels over a large number of magnetic fields. Limescale in these areas changes structure and travels with water as a pendant. Magnetic neutralizer reduces the accumulation of limescale on radiators, pipelines and other devices that come into contact with water and removes existing limescale. When a drop of water (eg on a tile) dries, a stain remains that is easier to clean than untreated. In the case of magnetic neutralization of limescale, the hardness of the water does not change. Softening with polyphosphat crystals When softening with polyphosphate crystals, a micro layer is formed on all devices and pipelines, which prevents the binding of limescale to radiators, pipelines and other devices that have contact with water. When the drop dries, the stains are still visible, but we protect all devices and pipelines that come into contact with water. Water softening with an automatic softener filled with cation ionic mass Ionic mass cation binds limescale. With the help of bypass water, which is an integral part of the device, we can arbitrarily regulate the hardness of the water. This is the right way to soften the water, as this method of water treatment does not show stains, and also protects the entire installation and radiators.
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